BSNL is generally one of the best broadband service providers in India but it really s**ks when you gotta change Broadband plans.
I was planning to change my BSNL broadband plans but faced much difficulties so decided to write a blog on it .Here are few simple steps
1. Call up 1957 instead of 1500 0r 1504 .Register for the request of change in broadband plans.
You will be asked to give your UID[User ID], Phone Number, Name & email id for making these requests ( so do keep them handy ) and will be offered with a service request number to track its progress.
If you are too impatient to wait on the line ,better call at 3-6 AM in morning ,wierd na !!! I always trouble them in morning as its 24×7 service.
Else rush to nearest BSNL customer care center & fill up the form. Once you are done with any of the two methods, on submitting the application ask them for the service request number.
This service request number is as a proof of registeration as well as needed for reference purpose.
2.If you want to get your plans changed , you should approach them latest by 20th & earliest by 25th of the month previous to which you want to get your broadband plans changed.Which means, if you want your new plan to be effective from April,then call 1500 or approach cc center by 21 or 22 March.
How to check your Broadband plan is changed : ?
Visit http://data.bsnl.in & enter your portal id number & password :
After sucessful login, you would be taken to following screen ..
Please take care in next step , if your std code is 079 for example then you gotta add 79-254xxxxx not 079-254xxxxx else you wont get any records .
Here we will get the following screen if you have entered right data in the form,
Check The Plan Name : Home 500 And In Order Status If “Provisioned” Is Displayed The Only Your Plan Is Changed Or Else Not. And Also Check The Service Effective Date.
Service Effective Date Is The Date From When The Plan Gets Activated, Sometimes The Date Is 2nd Of Month Also Sometimes Its 5/6th Of Month. Means On 5/6th OR 2nd Your Plan Gets Activated & And If You Download Before The Service Effective Date Then You Are Charged For The Download.
In Short : Start Downloading From 6th Of The Month. After Checking Whether Plan Is Changed.
{ 4 comments… read them below or add one }
Thanks a lot.
Its is quite handy and accurate.
Hope this post would help you change your BSNL broadband plan effectively.
thanks for your comment Hardeep
Thanks a lot friend..It was very very useful for me..I was searching more than 1 hr finally i found out ur’s it was very useful as u put screen shot and explained excellently..Thanksss a lottttttt
MY pleasure buddy.
Do make sure that you check your BSNL broadband plan before u start using it heavily !!